Privacy Policy

1. Information We Collect

When you interact with our website (e.g., by requesting a quote), we may collect:

• Contact Information: First name, last name, email address, phone number, and company name.
• Service Preferences: The type of service you’re interested in (Managed IT, Cybersecurity, or Both).
• Additional Details: Any optional message or description of your needs submitted in the “Tell us a bit about your needs” field.

All form submissions are processed via Formspree’s secure servers. We do not collect any other personal data unless you voluntarily provide it.

2. How We Use Your Information

• Respond to Quotes: We use your contact information to send you a customized quote or answer any follow-up questions you may have requested.
• Service Delivery: If you become a client, we may store and use your data to deliver managed IT or cybersecurity services in accordance with our service agreement.
• Communication: We may occasionally send you important updates or notices related to your request. You can opt out of non-essential communications at any time by contacting us.
• Site Improvement: We may analyze form submissions in aggregate to improve our website content, user experience, and service offerings.

3. Data Storage & Security

All form submissions are transmitted securely to Formspree:

• Formspree stores your data on encrypted servers and provides two-factor authentication to their team.
• We do not store your payment details, social security numbers, or any highly sensitive data on our site.
• We limit access to your personal information to authorized employees who need it to fulfill your request.

We take reasonable measures (e.g., encryption, secure hosting) to protect your data from unauthorized access, alteration, or disclosure. However, no online system can be 100% secure. If you suspect any misuse of your information, please contact us immediately.

4. Sharing & Third Parties

We will never sell or rent your personal information to third parties. We may share data in the following situations:

• Service Providers: We use trusted third-party services (e.g., Formspree) to collect and store your form submissions. These providers are contractually bound to keep your data confidential.
• Legal Requirements: In rare cases, we may disclose personal information if required by law or court order, or to protect our legal rights.

5. Cookies & Tracking

We use only essential cookies on our site (e.g., for session management). We do not track personal data or install advertising cookies. If we integrate analytics (e.g., Google Analytics) or other tools in the future, we will disclose that here and provide opt-out instructions.

6. Your Rights & Choices

• Access & Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate. Email us at [email protected].
• Deletion: You can request that we delete your personal data from our records. We will comply unless we are legally required to retain certain information.
• Opt-Out: To stop receiving non-essential email communications (e.g., newsletters), reply “Unsubscribe” to any marketing email or contact us at [email protected].

7. Links to Other Websites

Our site may contain links to third-party websites (for example, icon asset CDN, Formspree’s documentation, etc.). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before entering personal information.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date below. Your continued use of our site after those changes constitutes acceptance of the updated policy.

Last Updated: June 2025

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

• Email: [email protected]
• Phone: (602) 555-1234
• Mail: Zero Heat Solutions
  1234 Phoenix St.
  Phoenix, AZ 85001
  USA